Healthcare Leadership Competencies

Information

Name *

Last 4 digits of SSN *

Phone *

Email *

Proficiency Scale

1 = No Experience

2 = Need Training

3 = Able to perform with supervision

4 = Able to perform independently

Relationship Management

Organizational Structure and Relationship *

Build Collaborative Relationships *

Develop and Maintain Medical Staff Relationships *

Provide Internal Customer Service *

Practice and Value Shared Decision Making *

Communication Skills

Sensitive to Correct Behavior When Communicating with Diverse Cultures *

Communicate Organizational Mission, Vision, Objectives, and Priorities *

Prepare and Deliver Business Communications *

Present Results of Data Analysis to Decision Makers *

Provide and Receive Constructive Feedback *

Facilitation and Negotiation

Mediation, Negotiation, and Dispute Resolution Techniques *

Team Building Techniques *

Create, Participate in, and Lead Teams *

Facilitate Group Dynamics, Process, Meetings, and Discussions *

Leadership

Leadership Styles/Techniques *

Potential Impacts and Consequences of Decision Making *

Establish a Compelling Organizational Vision and Goals *

Hold Self and Others Accountable for Organizational Goal Attainment *

Promote and Manage Change *

Promote Continuous Organization Learning/Improvement *

Healthcare Systems and Organizations

Managed Care Models, Structures, and Environment *

Levels of Healthcare along the Continuum of Care *

Evidence-Based Management Practice *

The Interrelationships Among Access, Quality, Cost, Resource Allocation, Accountability, and Community *

The Patient Experience (Cultural Differences, Expectations) *

Healthcare Technological Research and Advancements *

Organization and Delivery of Healthcare *

Regulatory and Administrative Environment in Which the Organization Functions *

Age Specific Competencies

Infant (Birth - 1 year) *

Toddler (Ages 2-5 years) *

Preschool (Ages 6-12 years) *

Adolescent (Ages 13-21 years) *

Young Adult (Ages 22-39 years) *

Adult (Ages 40-64 years) *

Older Adult (Ages 65-79 years) *

Elderly (Ages 80+ years) *

Business Skills and Knowledge

Ability to Analyze and Evaluate Information to Support a Decision or Recommendation *

Collect and Analyze Data from Internal and External Sources *

Techniques for Business Plan Development, Implementation, and Assessment *

The Functions of Organizational Policies and Procedures *

Promote and Apply Problem-Solving Philosophies *

Demonstrate Critical Thinking and Analysis *

Systems Thinking *

Facilities Planning *

Healthcare Leadership Competencies

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